Refund and Return Policy

Introduction

At Right Choice, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a flexible return and refund policy to make the process hassle-free.

1. Eligibility for Returns

  • Items must be returned within 5 days of purchase.

  • Products must be unused, in their original packaging, and in the same condition as received.

  • Certain items, such as perishable goods, personalized items, and hygiene-related products, may not be eligible for return.

2. Return Process

  1. Contact our customer support at [email protected] with your order details and reason for return.

  2. Our team will review your request and provide return instructions.

  3. Ship the item back to our designated return address.

  4. Once received and inspected, we will process your refund or replacement.

3. Refund Policy

  • Refunds will be issued to the original payment method within 5 business days after approval.

  • Shipping fees are non-refundable unless the return is due to an error on our part.

  • If your refund is delayed, please check with your bank or payment provider.

4. Exchanges

  • If you receive a defective or damaged product, we offer a free replacement.

  • Exchanges are subject to product availability.

5. Non-Returnable Items

  • Gift cards, downloadable products, and customized items.

  • Items marked as “Final Sale” or “Non-Returnable.”

6. Cancellations

  • Orders can be canceled within 3 hours of placing the order, provided they have not been shipped.

  • Once shipped, orders cannot be canceled, and the standard return policy will apply.

7. Contact Us

For any return or refund-related inquiries, please reach out to us at [email protected]

Last Updated: 27/03/2025